Managing in a Crisis


Overview/Description
Expected Duration
Lesson Objectives
Course Number
Expertise Level



Overview/Description

Effective business leadership is essential during times of company crisis. In this course, you’ll discover how to prepare for and respond to a crisis, including how to manage crisis communications.



Expected Duration (hours)
0.3

Lesson Objectives

Managing in a Crisis

  • recognize key initial actions to take for effective crisis management
  • recognize steps for planning crisis communications before a crisis occurs
  • identify guidelines for assembling an effective crisis communications team
  • identify the key components of an effective public response to a company crisis
  • identify the actions required to resolve and close a crisis incident
  • Course Number:
    bs_ald09_a01_enus

    Expertise Level
    Everyone