Developing Emotional Intelligence


Overview/Description
Expected Duration
Lesson Objectives
Course Number
Expertise Level



Overview/Description

Developing emotional intelligence is a key to successful leadership. Leaders with a strong mixture of emotional awareness, self-management, and social skills are able to relate better to those around them. Emotionally intelligent leaders navigate relationships more effectively and are more likely to be successful in their personal and professional lives.

This course provides an understanding of why emotionally  intelligent leadership is important. It also provides practical, positive techniques for promoting and improving emotional intelligence as a leader within your business environment.



Expected Duration (hours)
0.4

Lesson Objectives

Developing Emotional Intelligence

  • discover the subject areas that will be covered in this course
  • recognize reasons why emotional intelligence is important in the workplace
  • identify examples of behaviors that match the domains associated with emotional intelligence
  • recognize techniques for developing self-perception
  • recognize examples of methods for developing social perception
  • identify techniques that help control emotional responses
  • Knowledge Check: Using Emotional Intelligence at Work
  • Course Number:
    bs_ald14_a04_enus

    Expertise Level
    Everyone