Communicating Effectively (2021 Update)


Overview/Description
Expected Duration
Lesson Objectives
Course Number
Expertise Level



Overview/Description

Project management success entails effective project communications management. Whether with team members or other stakeholders, PMs must monitor the flow of information following a detailed communications management plan, and overcoming communication barriers as they arise.

In this course, you will learn about communication methods, models, channels, and technologies that facilitate effective and efficient communication management. These include push and pull communication, the sender-receiver model, and other information management systems. Finally, you'll explore how to mold a communication requirements analysis. 



Expected Duration (hours)
0.6

Lesson Objectives

Communicating Effectively (2021 Update)

  • discover the key concepts covered in this course
  • identify guidelines for planning an appropriate approach to project communications management
  • identify the types of information that will help you when performing a communication requirements analysis
  • calculate the potential number of communication channels for a project, given the number of stakeholders involved
  • identify elements of communication models
  • recognize the factors to consider when planning communication technologies
  • identify the tools and techniques to manage project communications
  • distinguish between the tools and techniques you can use to monitor project communications
  • Knowledge Check: Assessing Your Effective Communication Skills
  • Course Number:
    bs_apj30_a03_enus

    Expertise Level
    Everyone