Delivering Project Quality (2021 Update)

Expected Duration
Lesson Objectives
Course Number
Expertise Level


In many ways, project management is quality management. To provide products or services that are of a consistently high quality, you’ll need a project management methodology that focuses on continuous process improvement initiatives and adherence to applicable industry standards.

In this course, you'll explore industry standards and process methodologies like Lean, Six Sigma, Kanban, ISO 9000, and the International Organization for Standardization. You'll also learn about using tools like value stream mapping and quality metric for project quality and process improvement.

Expected Duration (hours)

Lesson Objectives

Delivering Project Quality (2021 Update)

  • discover the key concepts covered in this course
  • recognize the characteristics of quality management
  • recognize the characteristics of quality control
  • recognize the relationship and distinction between quality management and quality control
  • recognize activities that are part of the Lean methodology
  • match Lean principles to their descriptions
  • recognize key characteristics of the Six Sigma methodology
  • recognize quality management practices that result in continuous improvement
  • recognize characteristics of a Kanban pull system
  • identify the types of information revealed by a value stream map
  • identify key principles of the ISO 9000 quality standard
  • Knowledge Check: Assessing Your Skills at Delivering Project Quality
  • Course Number:

    Expertise Level