Overview/Description
Getting things done in the business world requires more than simply issuing orders. Along with being credible and building trust, you can get results without direct authority by using persuasion and influence. This course will help you engage and enlist others in getting things done without resorting to the use of authority that comes through titles. It explores persuasion techniques and ways to promote influence through effective communication, reciprocity, the exchange of professional currencies, and perseverance through resistance.