Using Communication Strategies to Bridge Cultural Divides

Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Expertise Level

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Overview/Description
It takes time to build working relationships with people from other cultures, but it only takes a second to alienate them by inappropriately crossing cultural boundaries. That's why building relationships across cultures is so important in the current global business context, where you have to share objectives and working space with people with diverse cultural backgrounds. In this course, you will learn about dealing effectively with cultural diversity to improve cross-cultural communication and build rapport. You'll also learn about the misunderstandings and behaviors related to a culture that can hinder good communication and ways to overcome them. Finally, you'll learn strategies for giving effective presentations to people from low- and high-context cultures.

Target Audience
Individuals who want to develop and refine their cross-cultural communication skills.

Prerequisites
None

Expected Duration (hours)
0.5

Lesson Objectives

Using Communication Strategies to Bridge Cultural Divides

recognize how to deal effectively with cultural differences to improve cross-cultural communication

recognize strategies for building rapport across cultures

classify examples of ethnocentrism, stereotypes, and misunderstandings in the context of cross-cultural communication

recognize behaviors that can hinder cross-cultural communication and actions to overcome them

classify the cultural attributes as either low- or high-context

identify guidelines for a low-context approach to giving effective presentations

identify guidelines for a high-context approach to giving effective presentations

use strategies to overcome cultural differences

Course Number:
comm_48_a02_bs_enus

Expertise Level
Everyone