ITIL® 2011 Edition Overview: Certification and Benefits
Overview/Description Target Audience Expected Duration Lesson Objectives Course Number Overview/Description
It's widely accepted that certification in a particular subject area builds credibility and trust in your work and performance. Obtaining ITIL® certification positions you as a highly-regarded asset to your colleagues, organization, and industry. But how do you know exactly what level of certification is right? And what specific areas, whether it be in your individual professional career, or your organization as a whole, would benefit from ITIL® certification? And how? This course provides a detailed overview of the purpose, vision, and principles of the ITIL® certification scheme. Specifically, the course covers the knowledge areas, target audience, and examination format of all of the available ITIL® certification levels: Foundation, Intermediate, Expert, and Master. Finally, the course covers the benefits of achieving ITIL® certification, both to the individual and to the organization. ITIL® is a registered trade mark of AXELOS Limited.
Management and staff who want to gain a good understanding of ITIL® at a high level, and those making any decisions about implementing ITIL®-aligned standards, or pursuing ITIL® certification.