Preventing Identity Theft


Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number

Overview/Description
More and more business and communication is happening online, leading to organizations holding a great deal of personally identifiable information (PII) about their clients and customers. This PII can make transactions easier, but if safety measures aren't taken, it can also give identity thieves an opportunity. This course will make you more aware of the risk of customers' PII being used to steal their identities. You'll learn about precautions to keep PII safe and how to reduce the risk of malware or successful phishing attacks. Knowing some of the preventive measures to take can help safeguard both the client and your company as a whole.

Target Audience
All employees who handle personally identifiable information

Prerequisites
None

Expected Duration (hours)
0.5

Lesson Objectives

Preventing Identity Theft

  • recognize the laws, regulations, and guidelines that cover the protection of PII
  • recognize the types of consequences employees could face for failing to protect PII
  • recognize precautions that you can take to help secure physical documents that contain client PII
  • recognize what you can do to help secure electronic PII for clients
  • recognize the importance of protecting PII
  • recognize ways to prevent the spread of malware
  • recognize potential warning signs of phishing attempts
  • recognize the common ways to access PII

    • Course Number:
    lchr_01_c53_lc_enus