Monitoring and Troubleshooting Office 365 Usage

Overview/Description
This course covers monitoring and troubleshooting Office 365 availability and usage.

Target Audience
IT professionals responsible for monitoring and troubleshooting Office 365, and those preparing for Microsoft exam 70-346.

Prerequisites
None

Expected Duration (hours)
1.7

Lesson Objectives

Monitoring and Troubleshooting Office 365 Usage

start the course

analyze service reports in Office 365

analyze mail protection reports in Office 365

analyze the auditing log in Office 365

explain the PowerShell throttling mechanism in Exchange Online

explain when and how throttling may occur in Exchange Online

analyze e-mail hygiene reports in Office 365

use the RSS feed and the service health dashboard to monitor service health in Office 365

use PowerShell to monitor the health of Office 365 services

log and track Office 365 service requests using the Administration Center

use the Microsoft Remote Connectivity Analyzer (RCA) to troubleshoot Office 365 service interruptions

use the Microsoft Online Services Diagnostics and Logging (MOSDAL) support toolkit with Office 365

use the Transport Reliability IP Probe (TRIPP) with Office 365

use the Microsoft Connectivity Analyzer (MCA) tool with Office 365

use the Hybrid Free/Busy Troubleshooter with Office 365

use consumption and service-related reports in Office 365

Course Number:
mo_clda_a05_it_enus

Expertise Level
Intermediate