Microsoft Outlook 2007 with Business Contact Manager helps to save time and improve sales and marketing to ensure excellent customer service by providing customer and contact management in one central location. It allows you to easily manage all your contacts, customer information, and opportunities in one location making it easier to find and manage. It also allows you to create marketing campaigns and send them to prospective customers, as well as track any communications with your customers and contacts to ensure you stay organized. This course demonstrates how to setup Business Contact Manager with Accounts, Contacts, Opportunities, and Projects. It also demonstrates how to track and link items to records, as well as share and protect your data in the Business Contact Manager database.
Personnel at all levels of the enterprise; end users seeking competency in the advanced functionality of Microsoft Outlook 2007.
The Microsoft Office 2007: Beginning Outlook and Advanced Outlook learning paths or equivalent; basic knowledge of word processing and computing; familiarity with the Microsoft Windows and Office environments and an understanding of the Internet.