Overview/Description Target Audience Prerequisites Expected Duration Lesson Objectives Course Number Overview/Description
Microsoft Windows 7 provides features and tools to help troubleshoot and resolve issues that may occasionally arise on the client machines. Some problems may arise for Group Policy settings, authorization and authentication, networking, and Internet Explorer. Windows 7 provides specific tools to help resolve issues with these features. This course demonstrates how to troubleshoot and resolve issues with Group Policy settings by using the Group Policy Results Wizard; authentication and authorization, such as logon issues and permissions; networking issues for wired and wireless networks and VPNs; and Internet Explorer. This course is one of a series in the SkillSoft learning path that covers the objectives for the Microsoft exam: 70-686 Pro: Windows 7, Enterprise Desktop Administrator. Passing this exam will earn the learner Microsoft Certified IT Professional: Windows 7, Enterprise Desktop Administrator certification.
Individuals undertaking high level Windows desktop administration certification, and possibly Windows Server Enterprise Support certification. The customer base will also include companies using Microsoft Windows desktop and server systems that need their IT staff certified to a high level.
Individuals should have at least 3 years experience installing, configuring, and administering clients in a Windows networked environment; Familiarity with client administration in Windows Server; Experience with deployment of operating systems and applications; Familiarity with Windows Server management tools such System Center suite.