Identifying and Resolving Windows 7 Application Issues
Overview/Description Target Audience Expected Duration Lesson Objectives Course Number Overview/Description
With the deployment of a new Operating System version comes the possibility of installation or operation issues of software and applications developed for previous OS versions. Software errors can be encountered during the installation, immediately after the installation, or after a period of use. Issues occurring during or soon after an installation are generally caused by some form of restriction, such as permission or policy constraints; an incompatible program configuration setting; or the inability of the installation program to access needed resources. Failures can often be resolved by changing a program configuration setting that is not supported. Software and programs that were compatible with Windows Vista, will most likely run properly on Windows 7, but it is highly recommended to analyze application compatibility moving from Windows XP to Windows 7. A number of tools are provided to test, resolve, or work around program compatibility issues. This course outlines the most common Windows 7 features that can restrict software installation, which is sometimes intentional in enterprise environments as with the use of UAC and AppLocker. The Application Compatibility Toolkit is provided to test whether programs will function in Windows 7. Also discussed are tools used to resolve compatibility issues including the Program Compatibility Assistant, Program Compatibility Troubleshooter, and program Compatibility tab settings. This course is one of a series in the SkillSoft learning path that covers the objectives for the Microsoft exam: 70-685 Pro: Windows 7, Enterprise Desktop Support Technician. Passing this exam will earn the learner Microsoft Certified IT Professional: Windows 7, Enterprise Desktop Support Technician certification.
This course is aimed at individuals with experience working in Windows networked environments who are undertaking high level Windows desktop administration certification, and possibly Windows Server Enterprise Support certification. The customer base will also include companies using Microsoft Windows desktop and server systems that need their IT staff certified to a high level.