Six Sigma and Lean in the Organization

Target Audience
Expected Duration
Lesson Objectives
Course Number

Six Sigma is a highly disciplined, data-driven improvement program that helps companies focus on eliminating defects in any process and delivering near-perfect products and services. Six Sigma has been globally accepted as a profitable and winning business strategy. More and more companies are embracing Six Sigma in a time when competition and sluggish markets have left operational efficiency and quality improvement as the only way to protect margins and win customer loyalty. Originally developed in Toyota's manufacturing operations, Lean is a continuous improvement approach that focuses activities on reducing wastes. Whereas Six Sigma helps companies reduce defects and improve quality, Lean thinking helps reduce waste and improve process flow and speed. Due to the complementary nature of the Lean approach, many organizations incorporate it into their overall Six Sigma strategy. This course will examine how Six Sigma and Lean help organizations achieve their strategic goals and why so many successful organizations attribute their success to them. The course first introduces the key concepts and contributors associated with Six Sigma, and then moves on to basic Lean tools used to identify and remove waste and improve process flow. This course is aligned to the ASQ Certified Six Sigma Green Belt certification exam and is designed to assist learners as part of their exam preparation.

Target Audience
Candidates seeking Six Sigma Green Belt certification; quality professionals, engineers, production managers, and frontline supervisors; process owners and champions charged with the responsibility of improving quality and processes at the organizational or departmental level

Expected Duration (hours)

Lesson Objectives

Six Sigma and Lean in the Organization

  • identify the key characteristics of Six Sigma
  • recognize the benefits of Six Sigma
  • match the pioneers of Six Sigma to their contributions
  • match examples of Six Sigma metrics to their types
  • match balanced scorecard perspectives to examples of their associated metrics
  • match stages in the project selection process to examples of their associated activities
  • match Lean tools to examples of their application
  • match Lean concepts to their descriptions
  • recognize examples of different waste types in an organization
  • sequence the steps for reducing cycle time
  • recognize key concepts associated with Goldratt's Theory of Constraints
  • Course Number: