Basics of Six Sigma Projects and Teams

Target Audience
Expected Duration
Lesson Objectives
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"Effective leadership is putting first things first. Effective management is discipline, carrying it out," says famous motivator and author, Stephen R. Covey. Six Sigma needs both effective leadership and management to deliver its promised results to an organization. It requires all Six Sigma leaders – Master Black Belts, Black Belts, and Green Belts – to effectively lead project teams to deliver their expected results. Understanding team building processes, tools, and role structures helps Six Sigma team members produce desired results and resolve negative team dynamics. In order to achieve this, disciplined schedules, costs, and deliverables are required when managing such projects. The management of Six Sigma projects involves developing and adhering to a project charter that reflects a shared understanding of project expectations, scope, deliverables, and schedule. This course will examine the fundamental project management tools used in a successful Six Sigma project. The course introduces the essential elements of a project charter, explains how project scope and metrics are developed, and gives an insight into the tools used to plan and implement improvement in a Six Sigma initiative. It also looks at team building, team roles, and team dynamics, and examines a variety of team tools that are commonly used in Six Sigma. Along with that, it identifies the most common communication techniques used in the workplace and the situations they are best suited to. This course is aligned to the ASQ Certified Six Sigma Green Belt certification exam and is designed to assist learners as part of their exam preparation.

Target Audience
Candidates seeking Six Sigma Green Belt certification; quality professionals, engineers, production managers, and frontline supervisors; process owners and champions charged with the responsibility of improving quality and processes at the organizational or departmental level

Expected Duration (hours)

Lesson Objectives

Basics of Six Sigma Projects and Teams

  • match elements of a project charter for a Six Sigma project to examples of the information they contain
  • identify the characteristics of tools used to develop Six Sigma project scope
  • match the metrics types to their definitions
  • sequence the steps for creating a Pareto chart
  • identify correct interpretations of a Gantt chart
  • identify the critical path for an activity network diagram
  • identify and apply the PERT formula for calculating expected time
  • identify the characteristics of key documentation categories
  • identify key characteristics associated with risk analysis
  • identify the activities associated with project closure
  • identify the teams typically used on projects
  • identify descriptions of key team roles
  • identify true statements about the roles of key players in Six Sigma deployments
  • identify the group behaviors characteristic of the key stages of team evolution
  • identify solutions for resolving common team problems
  • identify characteristics of key team tools used in Six Sigma projects
  • identify situations best suited to different communication tools
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