Operations management is critical for the success of any organization. It involves designing, planning, directing, and controlling all the activities that transform resources into goods or services. In this course, you'll learn about the key functions of operations management. You'll be introduced to the general characteristics of operations in the manufacturing and service sectors, as well as common operations strategies. You'll also learn about a process for formulating organizational strategy, and about the main types of transformations that organizations perform.
Anyone working in operations management or another functional area who is looking to gain a working understanding of the operations functions in a service or manufacturing organization