It's a fact that market trends are constantly changing. Failure to adapt to these changes may result in your organization losing its competitiveness – and, ultimately, customers. To take advantage of these shifting forces, businesses must implement an effective operations management strategy that matches market demands. In this course, you’ll learn about demand forecasting and capacity management, two techniques that can optimize your organization’s operations to handle market trends and meet the challenges of supply and demand. You'll also learn about demand patterns, a process for forecasting demand, and strategies for managing your organization's capacity.
Anyone working in operations management or another functional area, who is looking to gain a working understanding of the operations functions in a service or manufacturing organization